Whether it’s speaking to citizens on the phone, web-conferencing with staff in different locations, or sharing files with partners, effective daily communication is paramount to governments of all shapes and sizes.
Building on a larger trend towards cloud adoption among government organizations, a recent Frost & Sullivan report confirms (as reported by IPC) that “governments around the world are in various stages of UC implementation as part of their ongoing digital transformation.”
In today’s hyper-connected world, sitting around for a phone call is no longer practical. You need a more efficient way to stay in touch with the people who matter most to your business. UCaaS gives you the power to select the right communications tool for every situation. By uniting voice, video, messaging, and collaboration in the cloud, you’ll have the flexibility to stay connected from any device you choose.
The rush to meet the terms of the federal government’s cloud-first guidelines to implement cloud-based services has prompted agencies to begin migrating mission-based apps, email, and enterprise applications to the cloud. It doesn’t stop there. In an effort to collaborate more effectively, agencies have also started considering moving their communications systems to the cloud.
Choosing a Unified Communications System can be quite an undertaking. With plenty of solutions available, it is critical to strategically implement a plan to meet the needs of your business. In order to do this, the first step is to have clear expectations in mind when choosing a system. Consider the following questions before choosing a UC system.
Collab9 has been a UCaaS provider since its inception in 2013. However, unlike most other UCaaS payers, Collab9 has created a highly differentiated and specialized offer focused on the Federal and SLED markets. Collab9 has built the world’s only FedRAMP (Federal Risk and Authorization Management Program) certified program and VOSS was particularly delighted when they announced that they had been awarded FedRAMP authorization at the end of July this year.
If you’re like many of your contemporaries in state and local government, UCaaS, or Unified Communications as a Service, has been a recent topic of discussion within your agency. A number of agencies are evaluating hosted voice and collaboration solutions, now that Office 365, and other hosted email solutions, have become more common in government. Behind email, hosted voice is the second most common business application, and can serve as a natural step for agencies who have already successfully deployed Office 365 or a comparable solution.
The world is moving faster than ever before, and organizations need to cut costs and improve revenues more diligently to survive and thrive. In the past, it was a large challenge simply to set up a network to help your team members stay in touch and move your objectives forward. But today, we don’t have to use numerous devices and multiple pieces of software to communicate in a variety of ways. Thanks to the emergence of unified communication and collaboration (UC and C), we can communicate with voice, text, video, and more from virtually any device. Here is a look at the current field of UC and C, the trends, and where we’re going.