How Agencies Can Address IT Infrastructure Challenges
November 27, 2017
A recent report to the President from the American Technology Council (ATC) has been released. The draft describes specific challenges that agencies have been met with in their efforts to modernize their IT systems, including resource prioritization, speed of procurement and technical issues.
There are many interesting facts in the report and we invite you to read it for yourself here. But for the purposes of this blog, we want to talk specifically about the report’s vision to modernize IT infrastructure. The report states that the council envisions a “modern Federal IT architecture where agencies are able to maximize secure use of cloud computing, modernize government hosted applications, and securely maintain legacy systems.”
In light of this report, we put together these 3 key strategies to help your agency combat common challenges when migrating from a legacy solution to a cloud communications solution.
Challenges with Resource Prioritization
Resource shortages, whether they are financial or personnel, can stymie any business let alone government agency. There are several ways that an agency can overcome these challenges. Let’s start with the most “obvious” challenge – financial resource challenges.
When you start to look at upgrading a legacy communication system, you can quickly be left with your jaw on the floor as visions of dollar signs dance in your head. But it doesn’t have to be this way.
One way you can overcome this challenge is through finding a solution that won’t require a complete overhaul of your existng assets. For instance, collab9’s best-of-breed FedRAMP authorized UCaaS services, allow agencies to leverage existing VoIP equipment.
Challenges with the Speed of Procurement
Collab9 allows agencies to migrate on their schedule, and scale up as needed. In the cloud, there’s no one-size-fits-all solution. Collab9’s best-of-breed Unified Communications solution delivers flexibility, scalability and extensibility, giving agencies the ability to migrate on their own schedule and within budget. The choice is yours as to whether to migrate your entire communications infrastructure or opt for a hybrid cloud set-up.
Challenges with Technical Issues
The last challenge is how to overcome technical issues if they occur. This can be especially challenging for smaller agencies who may not have a dedicated IT staff. When evaluating providers, look at their technical support offerings. Make sure that they include support as a part of the monthly recurring charges.
Additional Migration Resources
Your agency can overcome these challenges. Speak to one of our team members to learn how collab9, the first FedRAMP authorized UCaaS provider, can help you migrate your communications systems to cloud-based infrastructure.