How Unified-Communications-as-a-Service (UCaaS) Protects State and Local Agencies’ Ability to Communicate in Disasters

2017 was a record-breaking year, and not in a good way. The New York Times reported that $306 Billion dollars of damage was felt across the country from natural disasters.  This was the largest figure since 2005 when Hurricane Katrina caused over $215 Billion of damage, leaving New Orleans devastated. With storms such as Harvey, Irma and Maria now household

Government News Roundup – March 2018

TIC-Tock: New Federal Deadlines Ahead The increase in cloud usage and mobility of the federal workforce is putting a serious strain on the aging TIC infrastructure.  To meet the modernization deadlines, steps must be taken today to ensure the security of government data while providing the performance needs of the workforce. Read More Look beyond efficiency when it comes to

Avaya Engage 2018 Event Recap

Last month, Avaya’s partner community met in New Orleans to discuss the future of communications and digital transformation. Topics were wide-ranging, covering how to migrate from an on-premises solution to the cloud, the Internet of Things (IoT) and digital transformation. More than 3,000 of Avaya partners, customers and executives met to collaborate and learn about the future of communications and

Three Things to look for in Your UCaaS Provider

Modernization of government technology has been a consistent theme in the hallways of government agencies – regardless of if they are a federal, state, or local agency. Premises Voice over Internet Protocol (VOIP) telephony systems are approaching “legacy” status, and some would argue they are already there, prompting agencies to start planning for their next solution. Unified-Communications-as-a-Service (UCaaS) is regularly

Government News Roundup – February 2018 Edition

White House Releases Final IT Modernization Report The report details the recommendations for modernizing the federal government, including an emphasis on cloud solutions and shared services. Government CIO Top 10 New Tech Investments in 2018 Cloud services rank number 1 on this list put together by Forbes Magazine.  Communications also rank as number 7 and 8.  See what other trends

Migrating to the Cloud Is Not an All or Nothing Deal

Lift and shift. This seems to have been the mantra for the last several years with the initiatives encouraging government agencies to move to the cloud. But with the maintenance of legacy systems eating up 80% of the $ 80 Billion Government IT Budget, the conversation around moving the infrastructure to the cloud has moved from when to how. Even

That Moment When…. Your Conference Call Goes Wrong

The White House “Listening Only” Snafu and Conference Call Best Practices Unfortunately a lot of us have been there. You’re about to make a much-anticipated presentation and all of a sudden you hear it – the dreaded dog bark in the background. Or perhaps one of the attendees has their webcam turned on but isn’t aware. It may come in

Why Should the Private Sector Care About FedRAMP

If you are in the public sector then you are already well aware of what FedRAMP is and why you should care. But if you are in the private sector, then this is for you. The FedRAMP framework was developed by the GSA (General Services Administration) specifically established so civilian and public agencies can evaluate and accept the risks associated

Government News Roundup – January 2018

With the advent of the New Year, theories and predictions for the coming year dominate the blogs and forums of government analysts and pundits alike. Below is a collection of our favorites. Five Federal IT Trends to Watch in 2018 IT modernization, Cybersecurity, and standards for IoT top the list of GovTech Works trends for the coming year. White House:

Government News Roundup – December 2017

There has been much discussion about government tech, modernization efforts, and cybersecurity in the press recently. Looking to catch up with the latest news?  See the highlights below along with links to read the articles in full. Rethinking the Human Element of Government IT Modernization This GCN article suggests that the reason why some agencies may be struggling with IT