SMBs Are the Driving Force behind UCaaS Technology

Although a large majority of SMBs are still dependent on TDM-based phone services, this is starting to change. Frost & Sullivan senior analyst Lynda Starr has said, “Small businesses that account for the majority of the end users are likely to continue driving hosted IP telephony deployments. Medium and large businesses’ interests in hosted IP telephony and VoIP access service are also likely

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6 Factors SMBs Should Consider Before Choosing a Business VoIP Service

Considering a VoIP Solution? Read This First. Investing in cloud infrastructure is a significant decision. While the hard costs aren’t nearly as high as the hard costs for an on-premises project, migrating any portion of your infrastructure to the cloud can have long-term implications for your business and should be weighted accordingly. Hosted voice services are no different. As VoIP gains popularity in the

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Guide to Phoenix for Gartner’s CIO Leadership Forum Attendees

If you’re in town for Gartner’s CIO Leadership Forum February 21-23, chances are you’ll want to see more of Phoenix, Arizona. The motto of the conference is to “Connect. Orchestrate. Influence”. Why not add ‘Discover’ to that list? If this is your first time in Phoenix, you’re in for a treat. Phoenix boasts some of the best attractions and cuisines in the U.S. Discover the Outdoors

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Gain a Competitive Edge with UCaaS Solutions

Make no mistake about it: enterprise businesses that are able to adequately leverage the latest in technological advancements will have a competitive edge over their competition for a host of different reasons. Regardless of industry, collaboration has always been an important component in the world of business, but the changing shape of work forces everywhere has made this easier, not harder. There are now

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UC Experts Share Their 2016 Industry Predictions for the UCaaS Market

A Transparency Market Research (TMR) report titled, “Unified Communications Market – Global Industry Analysis, Size, Share, Trends, and Forecast 20012-2018”, says that the Unified Communications (UC) market is on track to reach $61.9 billion by 2018. According to the report, “As digitized processes become the norm for modern workplaces and businesses become global, overall modernization in the way processes and

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In a Galaxy Near You: Catalog of the Best Star Wars Sites

The newest addition to the Star Wars film franchise, entitled “The Force Awakens,” will premiere this Friday, December 18th in a galaxy near you. To celebrate this momentous occasion, collab9 compiled a catalog of the best Star Wars sites on the web. May the force be with you in your quest to read up on all of the latest Star Wars buzz. Star Wars Tumblr http://starwars.tumblr.com/ Jump into

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Collaboration Rides the Waves of Change

With collaboration capabilities now fairly entrenched within mid-market businesses, Techaisle researchers have identified a “second wave of adoption” among small to mid-market firms. Though the first group of adopters could be described as somewhat pragmatic in the use of collaboration, future adopters bring their own set of unique priorities and purchase drivers, as well as seemingly more ambitious goals. It’s a shift in perception being fueled

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How to Unite a Distributed Workforce

Marissa Mayer recently broke her silence about her now infamous 2013 decision to bar Yahoo employees from working remotely, a move many feared other organizations would adopt. But, while Mayer’s choice spurred much debate, telework adoption continues to grow across vertical markets and roles – increasing organizations’ adoption of collaboration tools critical to remote workers’ success. In 2014, 29 percent of federal government employees teleworked versus 26

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Cloud Security Spending Is Up, But So Are the Threats

With a plethora of potential benefits — including economic advantages, speed, agility, flexibility, elasticity and innovation — it’s no surprise that the world is moving to the cloud. Unfortunately, that includes cybercriminals, rogue governments, competitors, hackers, and current and former disgruntled employees. Security budgets are being increased, but the threat landscape continues to grow even faster. Organizations, big and small, public and private, are throwing money at

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Business Continuity/Disaster Recovery: You’re Not Ready!

In an increasingly mobile-first world, a good business continuity/disaster recovery (BC/DR) strategy is critical, but most organizations aren’t ready. While 24×7 connectivity for the business, its customers, and partners is essential, 75% of organizations are not prepared to face a disaster [http://www.forbes.com/sites/centurylink/2015/06/02/dont-wait-for-disaster-to-strike-how-to-build-a-business-continuity-plan-now/]. Even a small problem can have a major impact on your organization, so ignoring the possibility is a really bad

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