Five Ways Secure Cloud Communications Addresses the Top State CIO Priorities for 2017
As the end of the calendar year approaches, we look back at what NASCIO has identified as the top state CIO priorities for 2017. Any state agency looking to adopt new voice communication services may wish to consider these objectives when evaluating the best fit for their organization.
State CIO Objectives
Security and Risk Management
State CIOs are challenged with a continuously evolving threat landscape, and their security programs are scrambling to keep pace. Fortunately, there are resources available to make technology evaluations less painful, while still applying “due diligence.” See the article “Why FedRAMP is Important for State Agencies” to understand how this initiative can benefit states.
The illustrative example below describes the potential impact of cloud consolidation on the reduction of waste and unnecessary, inefficient spending. “In Ohio, just five years ago, 26 agencies were using approximately 9,000 servers to support more than 32 data centers that were each running at less than 10 percent capacity, with nearly one billion dollars of the budget going toward IT, NASCIO’s recent report on IT harmonization notes by consolidating and restructuring these services, including migrating 5,000 servers to the cloud, the state was able to save more than $100 million and estimates it was able to avoid more than $60 million in added costs.”
With states being called upon to integrate more cloud services, voice communication and collaboration services are an ideal workload to migrate. Now that many agencies have already moved their email systems into the cloud, secure unified communications is a logical and timely follow-on for cloud migration. The cloud offers a number of benefits to state agencies including: reduced costs, improved productivity, support for workforce transformation, and many more.
Budget, Cost Control, Fiscal Management
Cloud unified communications are available as a per-user subscription model, significantly reducing capital expenditure. Additionally, inherently scalable provisioning enables agencies to eliminate unnecessary spend and reduce the costs of managing these systems on-premises.
Cloud unified communications enables state agencies not only to modernize by implementing the latest voice and collaboration technology, but also to incorporate legacy equipment in order to avoid waste.
Stay tuned for NASCIO’s 2018 state CIO priorities list, which is released annually. In the meantime, see this related article “Why FedRAMP is Important for State Agencies” or view our overview page for state government agencies considering migration to secure cloud unified communications.