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Unified Communication as a Service

Meet the Demands of a Mobile Workforce
Meet the Demands of a Mobile Workforce

How UCaaS Tools Solve the Mobile Work Challenge

To keep up with the changing pace of today’s business landscape and ever-evolving operational standards, your business requires modern communication and collaboration tools. Chances are, your workers are increasingly mobile and geographically dispersed; but that hasn’t changed the need for collaborative work. To overcome this challenge and help your workers perform better, adopt modern tools that are equipped to meet the demands of a mobile workforce.

Unify Your Communications in the Cloud

Mobile workers require a consistent experience across devices. Their collaboration platforms should be integrated for a consistent experience across applications and devices; in a UCaaS scenario, voice, IM, presence, audio/video/web conferencing and customer platforms apps work together, furthering the objective of more efficient communication.

To help address mobility challenges, look to the cloud. Why migrate? Because the cloud offers a number of benefits to your organization, including reduced complexity when connecting a geographically dispersed workforce.

Our UCaaS solution delivers all the tools that your workforce needs to be productive and collaborate effectively. Consider this example- associate A initiates a chat with associate B to answer a quick question. When further clarification is needed, associate A checks to see if associate B is available via the Presence function in Jabber. Finally, associate A gives associate B a call, then escalates the conversation to a screen share for a more in-depth discussion. All the tools used in this example are integrated and deployed together via our UCaaS platform.

To get the maximum benefit from cloud-hosted unified communications, select a provider that won’t compromise compliance and security. You can read more about collab9 and its FedRAMP authorized solution here. As the first FedRAMP authorized UCaaS provider, we uniquely cater to the federal government’s complex security requirements. With collab9 as your UCaaS partner, you know that your organization’s communications data will remain secure.

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Additional UCaaS Resources

Watch our overview video for more information about collab9’s Unified Communications as a Service solution.

Click on the above application icons for individual service descriptions or check out our “why cloud” page for additional information about cloud migration that you should consider. You can also contact us  for a custom assessment of your communication infrastructure.

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