Unified Communication as a Service
Embrace Workforce Transformation with Unified Communications as a Service
To keep up with the changing pace of today’s workforce, your organization requires modern communication and collaboration tools. Chances are, your workers are increasingly mobile and geographically dispersed; but that hasn’t changed the need for collaborative work. To overcome this challenge and help your workers perform better, adopt modern tools that are equipped to meet the demands of a mobile workforce.
Unify Your Communications in the Cloud
Mobile workers require a consistent experience across devices. Their collaboration platforms should be integrated for a consistent experience across applications and devices; in a UCaaS scenario, voice, IM, presence, audio/video/web conferencing and customer platforms apps work together, furthering the objective of more efficient communication.
To help address mobility challenges, look to the cloud. Why migrate? Because the cloud offers a number of benefits to your organization, including reduced complexity when connecting a geographically dispersed workforce.
Our UCaaS solution delivers all the tools that your workforce needs to be productive and collaborate effectively. Consider this example- associate A initiates a chat with associate B to answer a quick question. When further clarification is needed, associate A checks to see if associate B is available via the Presence function in Jabber. Finally, associate A gives associate B a call, then escalates the conversation to a screen share for a more in-depth discussion. All the tools used in this example are integrated and deployed together via our UCaaS platform.
To get the maximum benefit from cloud-hosted unified communications, select a provider that won’t compromise compliance and security. You can read more about collab9 and its FedRAMP authorized solution here. As the first FedRAMP authorized UCaaS provider, we uniquely cater to the federal government’s complex security requirements. With collab9 as your UCaaS partner, you know that your organization’s communications data will remain secure.
Additional UCaaS Resources
Watch our overview video for more information about collab9’s Unified Communications as a Service solution.